|January 8, 2018|
A couple of years ago I got a Drone (UDI RC U816A UFO Quadcopter 2.4Ghz) for Christmas. I was excited because it was my first drone. I wanted to make sure that I understood how to properly maneuver it and spent some time reading the directions.
Today, many things are made overseas because of lower labor costs. I expected some translation issues. However, I wasn't expecting this:
Download the full manual and set a new standard within your company to never stoop to the level of the UFO Quadcopter.
The first thing that I thought of was: If the company didn't take time to make sure the manual was written, what about the actual product?
Having a good clearly written manual is a sign of how much value the company has with their product. Now, I am not suggesting that they put together a mini-book. I am suggesting to at least have someone proofread it. You can get a decent proofreader on Fiverr for about $10.
Since most people don't read the manual, and want to figure it out themselves. Companies can provide videos of how to use their products. PhotoScape X is an excellent application, instead of having a 'help document' they have a bunch of videos on their website to show how to use their product.
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