September 23, 2019

QA Manager Task List

Things that QA Managers should be doing on a constant basis:

  • Planning, prioritization of all the test-related tasks (use proven project management tools such as the Waterfall or Scrum methodology)
  • Writing the world's best test strategies
  • Reviewing the test plans with Product and lead engineers
  • Taking the responsibility of certain designs if people have not the required competencies
  • Automation Code reviewing
  • Spreading expertise and good usage of tools such as bug-tracking database or data capture for automation
  • Delegating...
  • Having people judgment skills to hire the right people
  • Writing performance review
  • Evaluating the previous release - what went well, and ways that QA could have done things better.

What makes a good QA Manager

  • Being a good QA engineer - Be an excellent tester and delegate testing.
  • Effective communication - Let the team know what going on and make sure there are no bad surprises as code freeze approaches.
  • Having and spreading the "customer-focus" vision - Always make sure that that the customer is happy.
  • Developing people - Encouraging people to learn more about the software and industry
  • Bringing out the creativity in others - Asking open-ended questions in meetings to generate a good team discussion.
  • Motivating people - Everyplace: Meetings, Hallways and Slack channels.
  • Team Building - Make sure that everyone on the team works together. Always look for ways to involve several team members in testing functionality.
  • Enabling Changes - Constantly looking to improve the testing strategy and techniques. If you're using the same test case repository for the past five years - you're not enabling change.
  • Decision Making - Make key decisions about if a feature is ready for release. Sometimes the decision is easy, many times it may get some push back from Engineering, Product or Marketing.

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