QA Graphic

QA Image Library

Check out the growing QA Image Library. This is my personal colleciton of Slack Images for that perfect QA Moment.

January 27, 2020

Jira Board Shortcuts for QA

Atlassian Jira is being used by more and more Engineering teams. It's flexibility and standard tools help make it easy for teams to track tickets and sprint progress.

During Sprint planning, it's very helpful to know some shortcuts to help make navigation easier.

Jira Short Cut

Four Shortcuts to Know

There are four Sprint Board shortcuts to know. Simply type in the number when you're on the sprint board.

Active sprints/Kanban board:2
Dock/undock the filters panel:[

The last feature, "Dock/undock the filters panel" hides the left gray bar - which is not being used while you're looking at a particular sprint board view. By undocking the filter panel, you get the valuable real estate back.

January 20, 2020

New QA Memes

Here are some original QA memes that I came up with. These are just common occurrences that happen in QA. In particular, QA responding to conversations in Slack.

All of these images are Slack "ready" and will show up embedded in chat conversations.

QA Waiting

Life QA

QA River

QA Ready

These will also work as Jira comments too.

Check out the Library

These and all QA images are in the QA Graphic Library.

January 13, 2020

Human Testing better than Automation

Recently Ministry of Testing asked:

From a testing perspective, what are humans really good at?

Based on many years of testing, here are my four things that humans testing is good at. Automation is a great tool, but for these items, they are no match.

Human Testing Approved

Four Ways Human Testing is Better than Automation

Exploratory Testing - Looking for ways to break functionality is best done with human testing. People don't always use the conventional path when using a website. Exploratory testing by humans can find unique bugs.

Debugging the route cause of a bug. Humans can use all sorts of methods to discover why a bug might happen. Humans can use the Chrome Console, log files and visual logic to better understand the root cause of a bug.

New Product/Feature Testing - It's better to perform manual testing when a product/feature is new. The feature could go through numerous changes - so human testing would best to start before investing in automation time.

Third Party Tools Integration - Using third-party tools that require logins. There's a chance that third-party companies could make changes that will break the automation flow. (Such as changing ids or layouts) Human testing can help bypass any complexity that third party websites have.

January 6, 2020

Apple Numbers (QA Fail)

Apple Fail2020

Apple makes things easy - which is why I like using it as my computer platform. Just about everything is easier to do on Macintosh.

However, they seriously failed with making graphs in Numbers.

On Christmas Day, I was trying to create a chart of how early my daughter would wake up Christmas morning.

I was struggling with generating a chart from a bunch of data. Basically it was a spreadsheet that had years as one row and times in the second row.

Here's a sample shot of the data:

Christmas Numbers

When I clicked on the "Insert Chart", this is what I got:

Apple Number Chart

Looks like I'll have to do a lot of chart manipulation to make this to work. (I tried putting the data via column view and got the same results.)

Google Sheets

I put in the exact same data in a Google SpreadSheet, select the fields and clicked "Insert Chart" and got a perfectly matched chart:

Google Sheet Christmas

What I Learned

Apparently if I need to create a quick chart, the way to go is to use Google Spreadsheet (or Excel). Apple Numbers isn't all that user-friendly when it comes to creating charts.

Apple should make it simple to create charts - they do have some unique layouts/styles that aren't available in other applications. I shouldn't have to be a chart master to make it work - especially if the data is simple.

December 30, 2019

The Best 2019 QA Posts

This year I posted a lot of useful information about QA software testing. Along the way, I learned a lot more about new techniques and testing strategies.

Q A Approves

2020 Goals

Very excited about some of the things I learned this year. I'll keep the QA Monday topic going until the end of February.

Three Specific QA Goals for the next set of posts:

  • Discover some of the Basics of QA Testing.
  • How can testers become better testers.
  • What tools are available that people may not know exists.

I'll focus more time on the quality of content, not just to post because I have to post.

December 23, 2019

Add Search to Chrome

Did you know that you can search through many websites without actually navigating to them? This cool trick is beneficial if you wanted, for example, to go directly to the Wikipedia article on orangutans without visiting or Wikipedia's front page.

Setting up the Search

First, go to Settings > Search engine > Manage search engines. There, you'll see your default search engine (the one Chrome uses whenever you type a query into the search), other sites already available for quick searches, as well as the option to add other websites to the list.

To prep up for this, go to a site that you want a "quick search" and search for something using the search engine. Copy the URL that appears on the first page after you click on submit.

  • Click Add
  • Enter in a search engine name
  • Enter a KeyWords - Usually just the search engine name
  • Then enter the URL and replace the old search term with %s

Add Search Engine Chrome
Sample Search Entry

So, for quick Wikipedia searches, click "Add" under Manage search engines and add the site. Then, the next time you type "" in the search text, on the far right, you'll see a prompt telling you to press tab to search within the site. Once you press the tab button, you'll see "search Wikipedia" written in blue on the left side of the search field; type your query and Chrome will only search within Wikipedia.

This function isn't specific to reference or search sites. You can use the search field to search directly through nearly any site'even'as long as it's included in your managed list of search engines. Chrome will automatically add these "keyword searches" to any site you visit.

To do this manually, add "site:" to a query. Say, for example, you want to see everything PCMag has written about fitness trackers, you could type "fitness trackers" into the search field, and Google will return results from their site.

December 16, 2019

Incognito in Chrome

Google's Incognito Mode is a quick way to go "private" in Google Chrome. It's a way to browse the internet without keeping any history on your computer.

Google Description

Simple description of Google's Incognito from Google:

If you don't want Google Chrome to remember your activity, you can browse the web privately in Incognito mode.


Five Things I have learned while using Incognito

  1. You can only have one active Incognito session open at once. Which means that you can't open multiple Incognito windows with different Facebook logins.
  2. To Launch the Incognito mode simply Press ' + Shift + n.
  3. Did you know that Websites knows that you're in Incognito mode! This may impact you're experienced with the websites. For example, if you try to create a new Facebook account, Facebook will make your login experience a bit more adventurous.
  4. Google Extensions like Go Incognito let's you open the current page in Incognito mode.
  5. Some websites will set prices when browsing normal vs Incognito mode. Always good to see what the price of something is when your not logged in.

What happens when you browse privately

Chrome won't save your browsing history, cookies and site data, or information entered in forms. Files you download and bookmarks you create will be kept.

Your activity isn't hidden from websites you visit, your employer or school, or your internet service provider.

December 9, 2019

Misconceptions that exist within software testing

Someone recently asked, "What are some of the misconceptions that exist within Quality Assurance Testing?"

Some QA misconceptions that I have seen/encountered over the years:

QA Can Be Done By Customers

Let's save money and time. Let's have the customers test this feature.

Big mistake to have paying customers test untestable code is very risky. They may encounter some bugs that may block them from performing crucial tasks.

In addition, you may introduce code into production that may not be reversible.

Let's Tell You How Long it Will Take

Some Developers and Product team members may say, " The feature shouldn't take long to test, let the lead developers figure out how much time to test a feature. "

In reality, The only people that know how long to test something are the people doing the manual testing.

QA is Easy, Anyone can Do it

Some people think, Anyone can QA, that's an easy job.

Nice thinking, it's almost saying anyone can paint a wall. Sure anyone can. However, those that know what they are doing, actually do a better job and will produce a better quality product.

Don't trust your work to anyone, use someone that knows the technology and can better judge the work.

December 2, 2019

GodFather Quotes

Here are some quotes from the movie GodFather but changed for QA. After each quote is a brief description of the logic.

The GodFather is a crime novel by Mario Puzo, it was made into a movie in 1972. It stars Marlon Brando and Al Pacino as the leaders of a fictional New York crime family.

If Vito Corleone was a QA engineer these are things he may say:

GodFather QA Quotes

Great Test Made

"Great tests are not born great, they grow great . . ."

No matter how good a test case is, there's always room to make it better. Don't assume that once you create a test case, that it will be perfect forever. There's going to change the may make the test run faster, test better or fix issues discovered by exploratory testing.

Trust Automation

"I don't trust automation to protect us, I have no intention of placing my fate in the hands of machines whose only qualification is that they managed to con a block of code to test for them."
- Mario Puzo, The Godfather

Automation is critical to every test plan. However, it would be a mistake to let all the testing be done by automation. QA should run some manual critical path testing to make sure that the product is working as expected.

In my experience, I have found that automation may miss some critical errors and not raise an alert to the automation review team.

Behind Testing

"Behind every successful test action there is a bug."
- Mario Puzo, The Godfather

No matter how good a test is, bugs will still get by QA. The important thing is for QA to find as many customer-facing bugs as possible. Realistically all bugs won't get found. (Some QA bugs may not get fixed because of low priority issues.)

November 25, 2019

IBM - You Make the Call

It's a slow week in QA, so I thought I put up an original QA graphic.

You Make the Call

If you were watching the NFL in the 1980s, you probably saw the famous IBM commercials where they challenged you to make the call. These commercials would show some strange plays and let the viewer think on what the correct call should be.

I reference that phrase, "You Make the Call" all the time to the engineering and operations team. So, I decided to create an updated graphic.

You Make The Call

You can catch some of the classic IBM commercials on YouTube: